Lecturer(s)
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Course content
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Seminars: 1. Job applications, CV; 2. Organization and market research; 3. Enquiries & Replies to them; 4. Quotations/ Tenders; 5. Additional changes, corrections, cancellation, demand; 6. Orders; 7. Price and payment terms; 8. Dispatch, invoicing, collection problems; 9. Complaints and adjusstments; 10. Transportation and insurance; 11. Electronic correspondence; 12. In-company communication; 13. Miscellaneous correspondence; 14. Final test
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Learning activities and teaching methods
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Monologic (reading, lecture, briefing)
- Preparation for exam
- 36 hours per semester
- Preparation for classes
- 36 hours per semester
- Class attendance
- 12 hours per semester
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Learning outcomes
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The objective of the course is to master skills in written businness communication. Adequate accuracy in both form and content of correspondence is essential for successful running of a business. Two business letters as exam tests are included in the course.
Students acquire necessary knowledge and skills at choosing a suitable form, structure, and style of a letter, at choice of adequate language means. Stress is laid upon terminology in business.
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Prerequisites
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Knowledge of secondary school grammar and vocabulary needed for passing the school.leaving exam.
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Assessment methods and criteria
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Test
Credit Requirements: Obtaining at least 60% in each of two tests.
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Recommended literature
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Business Correspondence. Fraus.
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Ashley, A. A handbook of Commercial Correspondence. Oxford University Press, 1993.
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Dynda, A., Dyndová, E. Česko-anglická obchodní korespondence. Praha: Pragoeduca, 1995.
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Murphy, R. English Grammar in Use, CUP 1997.
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Tullis G., Trappe T. New Insights into Business, 4.vydání, 2006, Longman (Great Britain)..
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