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Lecturer(s)
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Kocourková Markéta, Ing. Ph.D.
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Řehoř Petr, doc. Ing. Ph.D.
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Čarvašová Alena, Ing. Ph.D.
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Course content
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Lectures: 1 - Introduction to managerial communication. 2 - Written communication. 3 - Oral communication. 4 - Team communication. 5 - Presentation. 6 - Management of meetings. 7 - Solving conflict situations 8 - Assertive communication. 9 - Coaching, mentoring. 10 - Non-verbal communication. 11 - Mobbing, bossing. 12 - Medial communication.
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Learning activities and teaching methods
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Monologic (reading, lecture, briefing), Dialogic (discussion, interview, brainstorming), Work with text (with textbook, with book), E-learning, Individual preparation for exam
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Learning outcomes
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The aim of the subject is to introduce the importance of functions and the most important use of communication skills for a manager. The subject introduces the principles of negotiation and the types of communication, oral and written, together with communication in an organization and a team and communication with the public.
Students will understand the basic terminology and principles of effective manager communication. They will be able to successfully communicate with the employees within an organization and with the customers and other key interest groups outside the organization.
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Prerequisites
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unspecified
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Assessment methods and criteria
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Oral examination, Written examination, Seminar work
Credit requirements: An individual project development Exam requirements: A written test, scoring at least 65%; followed by an oral exam
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Recommended literature
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Holá, J. Interní komunikace v teorii a praxi. Pardubice: Univerzita Pardubice, 2017.
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Munter, M. and Hamilton, L. Guide to managerial communication. Boston : Pearson, 2014.
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Řehoř, P. Manažerská komunikace. Č. Budějovice: EF JU, 2012.
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