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Lecturer(s)
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Čarvašová Alena, Ing. Ph.D.
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Řehoř Petr, doc. Ing. Ph.D.
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Kocourková Markéta, Ing. Ph.D.
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Course content
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Lectures: 1 - Communication Process - Definition, Characteristics. 2 - Verbal Managerial Communication - Written. 3 - Verbal Managerial Communication - Oral. 4 - Group communication, teamwork. 5 - Presentation. 6 - Conducting meetings. 7 - Conflicting situations and their solutions. 8 - Assertive communication. 9 - Coaching, mentoring. 10 - Non-verbal management communication. 11 - Mobbing, bossing. 12 - Communication with mass media, press conferences. 13 - Intercultural Communication. Practical classes: The practical classes discuss the topics of the lectures.
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Learning activities and teaching methods
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Monologic (reading, lecture, briefing), Dialogic (discussion, interview, brainstorming), Work with text (with textbook, with book), Activating (simulations, games, drama)
- Preparation for exam
- 28 hours per semester
- Class attendance
- 28 hours per semester
- Preparation for classes
- 14 hours per semester
- Semestral paper
- 28 hours per semester
- Preparation for credit
- 14 hours per semester
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Learning outcomes
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The aim of the subject is to introduce the importance of functions and the most important use of communication skills for a manager. The subject introduces the principles of negotiation and the types of communication, oral and written, together with communication in an organization and a team and communication with the public.
Students will understand the basic terminology and principles of effective manager communication. They will be able to successfully communicate with the employees within an organization and with the customers and other key interest groups outside the organization.
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Prerequisites
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The course of Managerial communication is a prerequisite for the course of Management.
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Assessment methods and criteria
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Oral examination, Written examination, Seminar work
Credit requirements: Attendance in all practical classes; a seminary work assigned by the teacher, presentation of the results Exam requirements: A written test, scoring at least 65%; followed by an oral exam
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Recommended literature
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BOUCNÍK, P. a kol. Manuál komunikace pro manažery. Praha: Forum, 2011. ISBN 978-80-904803-1-5.
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DEVITO, J. A. Essentials of human communication. Boston: Allyn & Bacon, 2011. ISBN 978-0-20572501-4.
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HOLÁ, J. Jak zlepšit interní komunikaci. Brno: Computer Press, 2011. ISBN 978-80-251-2636-3.
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LEPILOVÁ, K. Přesvědčivá komunikace manažera. Brno: Computer Press, 2009. ISBN 978-80-251-2147-4.
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MIKULÁŠTÍK, M. Komunikační dovednosti v praxi. Praha: Grada, 2010. ISBN 978-80-247-2339-6.
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MUNTER, M., HAMILTON, L. Guide to managerial communication. Boston: Pearson, 2014. ISBN 978-0-13-297133-1.
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ŘEHOŘ, P. Manažerské komunikace. EF JU v Českých Budějovicích, 2012. ISBN 978-80-7394-394-3.
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STEJSKALOVÁ, D., HORÁKOVÁ, I., ŠKAPOVÁ, H. Strategie firemní komunikace. Praha, 2008. ISBN 978-80-7261-178-2.
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VYMĚTAL, J. Průvodce úspěšnou komunikací. Praha, 2008. ISBN 978-80-251-2147-4.
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