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Lecturer(s)
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Stasková Věra, PhDr. Ph.D.
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Mágrová Milena, Mgr.
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Prokopiusová Dagmar, Mgr.
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Course content
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Lectures: 1. - 2. Communication as a nursing skill (procedure, technique) structure, types of communication (transactional analysis), verbal communication, nonverbal communication, paralinguistics, communication process 3. - 4. Communication in individual phases of the nursing process (interview), communication skills of therapeutic communication, (counselling, work with a group) dignity, identity, respect, tolerance in communication, compassion, empathy 5. - 6. Self-awareness - emotions and communication, aggressive communication, (documentation, teaching, management, electronic communication, presentation), communication patterns, difficult communication styles 7. - 8. Nursing communication with clients in crisis situations, dying clients and their loved ones 9. - 10. Alternative care concepts and models related to nursing communication skills and saturation of the need for security and safety: Basal stimulation, Snoozeling Seminars: 1. Introduction to the group, eye, haptic contact, first impressions, awareness of elements of social communication, oral Performance and training of self-reflexion. 2. Difference in perception of verbal and nonverbal impression, labelling theory 3. Training of nonverbal techniques / proxemics, facial expressions, eye contact, position, gestures, posturology, kinetics, haptics, basic elements of basal stimulation 4. Training of verbal techniques / speech, paralinguistics 5. - 6. Motivation for communication, active and passive listening 7. Assertive communication 8. Aggression in nursing, communication with aggressive patients 9. - 10. Empathy, therapeutic interview
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Learning activities and teaching methods
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Monologic (reading, lecture, briefing), Dialogic (discussion, interview, brainstorming), Work with text (with textbook, with book), Activating (simulations, games, drama), E-learning
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Learning outcomes
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To teach students the principles and skills of adequate communication, not only with children and their parents but also with colleagues.
" The student uses the theory of communication in practice. " The student uses the results of self-reflection. " The student declares the principles of effective communication. " The student demonstrates non-verbal skills. " The student demonstrates assertive behaviour. " The student applies non-directive conversation skills. " The student analyses verbal and nonverbal manifestations of clients. " The student distinguishes the specifics of communication with children and adolescents. " The student distinguishes the specifics of communication with the handicapped, mentally handicapped, dying patients, and the bereaved.
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Prerequisites
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unspecified
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Assessment methods and criteria
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Student performance assessment, Test
Moodle knowledge test, individual interview, demonstration of model situations with self-reflection, analysis of a communication situation from the study literature (of the student´s choice)
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Recommended literature
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BYTEŠNÍKOVÁ I. Komunikace dětí předškolního věku. Praha: Grada, 2012. ISBN 978-80-247-3008-0.
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JANÁČKOVÁ, L. WEISS, P. Komunikace ve zdravotnické péči.. Praha: Portál., 2008. ISBN 978-80-7367-477-9.
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KELNAROVÁ, J. Tanatologie v ošetřovatelství. Nakladatelství Littera, 2007. ISBN 978-80-85-763-36-.
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MOTSCHNIG R., NYKL L. Komunikace zaměřená na člověka. Rozumět sobě i druhým.. Praha: Grada., 2011. ISBN 978-80-247-3612-9.
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PLEVOVÁ. I. SLOWÍK, R. Komunikace s dětským pacientem. Praha: Grada., 2010. ISBN 978-80-247-2968-8.
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SLOWÍK, J. Komunikace s lidmi postižením.. Praha: Portál., 2010. ISBN 978-80-7367-691-9.
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ŠIFFELOVÁ, D. Rogerovská psychoterapie pro 21. století.. Praha: Grada,, 2010. ISBN 978-80-247-2938-1.
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ŠPATENKOVÁ N., KRÁLOVÁ, J. Základní otázky komunikace. Praha: Galén., 2009. ISBN 978-807262-599-4.
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ŠPATENKOVÁ, N. Poradenství pro pozůstalé.. Praha: Grada., 2008. ISBN 978-80-247-1740-1.
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Špirudová, L. Doprovázení v ošetřovatelství. I, Pomáhající profese, doprovázení a systém podpor pro pacienty .. Praha, 2015. ISBN 978-80-247-5710-0.
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Špirudová, L. Doprovázení v ošetřovatelství. II, Doprovázení sester sestrami, mentorování, adaptační proces, supervize. Praha, 2015. ISBN 978-80-247-5711-7.
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THEOVÁ, A. M. Paliativní péče a komunikace. Brno: Společnost pro odbornou literaturu, 2007. ISBN 978-80-87029-24-4.
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VENGLÁŘOVÁ, M., MAHROVÁ, G. Komunikace pro zdravotní sestry.. Praha: Grada., 2006. ISBN 978-80-247-12.
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ZACHAROVÁ E. Komunikace v ošetřovatelské praxi.. Praha: Grada, 2016. ISBN 978-80-247-2068-5.
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