UNIVERSITY OF SOUTH BOHEMIA IN ČESKÉ BUDĚJOVICE
Study programmes & Course catalogue
for academic year 2023/2024
UNIVERSITY OF SOUTH BOHEMIA IN ČESKÉ BUDĚJOVICE
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Course: Quality of Health Services

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Course title Quality of Health Services
Course code USV/SKVZS
Organizational form of instruction Lecture + Seminary
Level of course Master
Year of study not specified
Semester Summer
Number of ECTS credits 4
Language of instruction Czech
Status of course Compulsory-optional
Form of instruction Face-to-face
Work placements This is not an internship
Recommended optional programme components None
Lecturer(s)
  • Mojžíšová Adéla, doc. PhDr. Ph.D.
  • Holczerová Vladimíra, Mgr.
Course content
Lectures 1. History of quality of health services, 2. Current nursing, 3. Anchoring the quality of health services in legislation 4. Quality - quality of services, quality in health care - - history of quality in implementation of quality management system in health care 5. Creation of quality system in health care, quality management system in health care, 6. Continuous quality improvement program, 7. Accreditation of medical facility, 8. Quality indicators in health care (procedure for monitoring and improving quality and safety, definition of indicators, main monitored processes in health care facilities, outputs, analysis and corrective and preventive measures, 9. Importance of patient quality and safety monitoring, hospital information system, internal quality and safety evaluation, external quality and safety evaluation), 10. Standards of nursing care, 11. Education of nurses in health care, 12. Quality management (concept of management, functions and processes of management), 13. Corporate culture, 14. Context of economy and health care. Seminars 1. The importance of standards for improving the quality and efficiency of health services 2. Basic characteristics and typology of health service quality standards 3.- 8. Procedural quality standards of health services (Objectives and method of provision of health services, Protection of rights of persons, Contract on provision of health services, Individual planning of the course of health services, Documentation on provision of health services 9.- 10. Personnel standards of health services quality) 11 .-. 14. Operating Standards of Quality of Health Services (Local and Time Availability of Health Services, Health Service Awareness, Environment and Conditions, Emergency and Emergency, Improving Health Service Quality)

Learning activities and teaching methods
unspecified
Learning outcomes
Learning outcomes of the course unit The subject is aimed at acquainting students with the meaning of standards in the context of improving the level and efficiency of health services. The student also learns about the pitfalls that accompany the process of implementation and compliance with quality standards.
The trainee knows the basic classification of health service standards and at the same time has knowledge of the content and importance of individual standards. The graduate is able to participate in the preparation, implementation and evaluation of individual standards.
Prerequisites
unspecified

Assessment methods and criteria
unspecified
Credit: min 70% attendance at seminars, presentation connected with discussion on the topic
Recommended literature
  • Tomeš, Igor. Povinná sociální solidarita. Vydání první. Praha : Univerzita Karlova, nakladatelství Karolinum, 2018. ISBN 978-80-246-3835-5.
  • Tomeš, Igor. Sociální právo České republiky. Vyd. 1. Praha : Linde Praha, 2014. ISBN 978-80-7201-938-0.
  • Vaštíková, Miroslava. Marketing služeb : efektivně a moderně. 1. vyd. Praha : Grada, 2008. ISBN 978-80-247-2721-9.


Study plans that include the course
Faculty Study plan (Version) Category of Branch/Specialization Recommended year of study Recommended semester
UNIVERSITY OF SOUTH BOHEMIA IN ČESKÉ BUDĚJOVICE, date of update: 17.04.2024 23:50. Data created for academic year 2023/2024