Course: Process Management

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Course title Process Management
Course code KKM/PROMA
Organizational form of instruction Lecture + Lesson
Level of course Bachelor
Year of study not specified
Semester Winter
Number of ECTS credits 5
Language of instruction Czech
Status of course Compulsory
Form of instruction unspecified
Work placements unspecified
Recommended optional programme components None
Lecturer(s)
  • Březinová Monika, Ing. Ph.D.
Course content
Lectures: 1 - Introduction to the subject. Concepts of managerial thinking. 2 - The principles of process management (for example team work, principle 3S). 3- Organization oriented on customers. 4- Strategic management and its import for process management. 5- Methodology of implementation of process management (methods of redesign of process, method 3P). 6- Process maps and using of system ARIS. 7- Management of changes. 8- Team working. 9 - Management of knowledge. 10- Value management. 11- CRM. 12 - The contemporary praxes of successful companies. Seminars: 1-13. Practice in teheorie

Learning activities and teaching methods
Monologic (reading, lecture, briefing), Dialogic (discussion, interview, brainstorming)
  • Class attendance - 52 hours per semester
  • Preparation for exam - 30 hours per semester
Learning outcomes
The aim of subject is to acquire the essence of process management in the meaning of to obtain a success and efficiency of companies. It is laid place emphasis on system thinking, behaviour and creative leadership of co-workers. This subject deepens knowledge and is a follow-up to an earlier one from area of management.
Students understand the principles of process management and its application in companies.
Prerequisites


Assessment methods and criteria
Oral examination, Seminar work

Credit: presentation of seminar work Examination: Form: writen , oral, project (50 % +2x tests 50%)
Recommended literature
  • PLAMÍNEK, J., FIŠER, R. Řízení podle kompetencí. Praha: Grada Publishing, 2005. ISBN 80-247-1074-9.
  • Roman Fišer. Procesní řízení pro manažery. Praha, 2014.
  • ŘEPA, V. Procesně řízená organizace. Praha: Grada, 2012. ISBN 978-80-247-4128-4.


Study plans that include the course
Faculty Study plan (Version) Category of Branch/Specialization Recommended year of study Recommended semester
Faculty: Faculty of Agriculture Study plan (Version): Agribussines (2014) Category: Agriculture and forestry 3 Recommended year of study:3, Recommended semester: Winter