Course: Business Skills

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Course title Business Skills
Course code KOD/KOD
Organizational form of instruction Lecture
Level of course Bachelor
Year of study 3
Semester Summer
Number of ECTS credits 3
Language of instruction Czech
Status of course Optional
Form of instruction Face-to-face
Work placements This is not an internship
Recommended optional programme components None
Lecturer(s)
  • Švec Roman, doc. Ing. Ph.D.
Course content
Tutorials topics: 1. Introduction 2. Sales skills 3. Sales meetings preparation, představení semestrálního projektu 4. Tips for creating sales presentations 5. Presentation skills 6. Storytelling 7. Project's sales presentations and its evaluation I. 8. Project's sales presentations and its evaluation II. 9. Customers typology 10. Closing sales

Learning activities and teaching methods
Monologic (reading, lecture, briefing), Dialogic (discussion, interview, brainstorming), Activating (simulations, games, drama)
  • Class attendance - 12 hours per semester
  • Semestral paper - 42 hours per semester
  • Preparation for classes - 30 hours per semester
Learning outcomes
The aim of the course is to develop students' sales skills that are necessary to succeed in sales with the project-based learning techniques. Student will try different sales tactics, principles of the effective verbal and non-verbal communication, arguing and will learn tips for creating an attractive sales presentations.

Prerequisites
Basic trade and marketing knowledge.

Assessment methods and criteria
Student performance assessment, Seminar work

Credit requirements: 1) Semestral project and its presentation 2) Active participation at least in the first and last lectures
Recommended literature
  • Eades K. M, Sullivan, T. The Collaborative Sale. New Jersey: Wiley, 2014.
  • Fritzsche, T. Jak přesvědčivě vyjednávat. Praha: Grada, 2015.
  • Špaček, L. Úspěšný obchodní zástupce. Praha: Fragment, 2014.
  • Žantovská, I. Rétorika a komunikace. Praha: Dokořán, 2015.


Study plans that include the course
Faculty Study plan (Version) Category of Branch/Specialization Recommended year of study Recommended semester
Faculty: Faculty of Economics Study plan (Version): Management of Commerce (4) Category: Economy 3 Recommended year of study:3, Recommended semester: Summer
Faculty: Faculty of Economics Study plan (Version): Economic Informatics (4) Category: Economy 3 Recommended year of study:3, Recommended semester: Summer