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Lecturer(s)
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Doležalová Hana, doc. Ing. Ph.D.
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Course content
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Full-time study: Lectures: 1. Introduction to Quality Management 2. Quality legislation and technical standardisation 3. Conformity assessment, certification, accreditation 4. Quality Management Systems, approaches, policies 5. ISO 9000-9004. TQM 6. Resort standards. Food standards (GMP/GHP,HACCP,ISO 22000, BRC, IFS). AGRO: GlobalGAP, PPH (SMR) a DZES (GAEC) 7. Specific standards (EMS, HSMS, ISMS, FSMS). Integrated management systems 8. CSR (Corporate social responsibility) 9. Economic aspects of quality 10. - 13. Lectures by experts from practice 14. Credit Seminars: Depression of problems from lectures. Presentation of an individual seminary labour. Excursion to productive company and test institution.
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Learning activities and teaching methods
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Monologic (reading, lecture, briefing), Dialogic (discussion, interview, brainstorming), Excursion, Work with multi-media resources (texts, internet, IT technologies), Individual tutoring
- Field trip
- 10 hours per semester
- Preparation for classes
- 13 hours per semester
- Class attendance
- 42 hours per semester
- Preparation for exam
- 30 hours per semester
- Semestral paper
- 17 hours per semester
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Learning outcomes
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The course introduces students with basic attainments from Quality Management. The basic item: Importance of quality in current business. Quality legislation. Technical standardisation and certification. Assurance of quality: ISO 9000, TQM (Total Quality Management), resort standards (HACCP, GMP). Specific standards (EMS, HSMS, ISMS, FSMS). Integrated management systems. Quality Management in commercial business and tourism/in agriculture and food production. Corporate Social Responsibility. Economic aspects of quality.
Students understand the basic principles of quality and quality Management, they are able to perceive the quality as a strong competitive advantage.
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Prerequisites
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unspecified
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Assessment methods and criteria
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Written examination, Seminar work, Interim evaluation
Credit Requirements: Pesentation of an individual seminary labour, excursion and lecture attendance. Examination Requirements: Written test (60% of the success).
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Recommended literature
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ČSN EN ISO 9004 (010324). Řízení udržitelného úspěchu organizace - Přístup managementu kvality.. Praha: ÚNMZ, 2010.
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ČSN EN ISO 14001 (010901). Systémy environmentálního managementu - Požadavky s návodem pro použití.. Praha: ČNI, 2005.
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ČSN EN ISO 9000 (010300). Systémy managementu kvality - Základní principy a slovník. Praha, 2016.
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ČSN EN ISO 9001 (010321). Systémy managementu kvality - Požadavky. Praha, 2016.
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Zákon 22/1997 Sb., o technických požadavcích na výrobky (ve znění pozdějších novelizací).
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Doležalová,H. Základy jakosti. Jihočeská univerzita, 2012. ISBN 978-80-7394-339-4.
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Nenadál, J. a kol. Moderní management jakosti. Praha: Management Press, 2008.
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Oldřich, M. Systém kritických bodů v obchodě. Praha: České a slovenské odborné nakladatelství, 2004.
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Veber, J. a kol. Řízení jakosti a ochrana spotřebitele. Praha: Grada Publishing, 2002.
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Veber,J. a kol. Management kvality, environmentu a bezpečnosti práce. Praha, Management Press, 2010. ISBN 978-80-7261-210-9.
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