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Lecturer(s)
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Vrchota Jaroslav, doc. Ing. Ph.D.
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Rolínek Ladislav, doc. Ing. Ph.D.
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Course content
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Lecture topics: 1. Introduction to Process management 2. Concepts of Managerial Thinking 3. Strategy, strategic goals. BSC 4. Business model and value management 5. Principles of process management 6. Methods of mapping and management of procces 7. Process modeling in ARIS 8. Implementation project and change management 9. Competence, teamwork and motivation 10. Leadership 11. Process simulation 12. Information systems and business process management 13. Business process management in company practice. 14. Expert lecture. Seminars: 1. Introduction to the case study, creation of teams 2. Characteristics of programs focused on business process management (ATTIS, ARIS, Visio, Bizagi modeler), case study in Visio, organizational structure, value chain 3. Case study in Visio, responsibility assignment matrix (RAM), process map 4. Case study in Visio KPI, EPC 5. Case study in ATTIS 6. Presentation, test
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Learning activities and teaching methods
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Monologic (reading, lecture, briefing), Dialogic (discussion, interview, brainstorming)
- Preparation for classes
- 25 hours per semester
- Preparation for credit
- 28 hours per semester
- Class attendance
- 22.5 hours per semester
- Semestral paper
- 42 hours per semester
- Preparation for exam
- 28 hours per semester
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Learning outcomes
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The aim of the course is to acquire basic approaches and methods of process management with an emphasis on systemic thinking, negotiation and creative leadership of co-workers. The course deepens and extends the theoretical knowledge and experience in the field of new business management approaches such as business process management, business modelling, value management, competence modelling, quality management, etc. The course also includes practical application of business process management methods.
Students understand the principles of process management and its application in companies.
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Prerequisites
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The course of Management is a prerequisite for the course of Process management.
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Assessment methods and criteria
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Oral examination, Seminar work
Credit: The condition for granting credit is submission and approval of a seminar work, attendance (max. 2 absences) and successfully passed credit text (min. 70%). Credits will be awarded not earlier than 14 days before the end of the semester in accordance with the measure of Dean No. 124/2017 Article 15. Exam: The exam is oral. It evaluates the correctness of responses to the drawn topic. Topics are available in Moodle. The examinations will be written 3 weeks before the beginning of the examination period in accordance with the measure of Dean No. 124/2017 Article 15.
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Recommended literature
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Bland, D. J., & Osterwalder, A. Testing business ideas.. Hoboken, New Jersey: John Wiley & Sons, Inc., 2020. ISBN 978-1-119-55144-7.
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Dumas, M., La Rosa, M., Mendling, J., & Reijers, H. A. Fundamentals of business process management.. Berlin, 2018.
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Jeston, J. Business process management: Practical guidelines to successful implementations (Fourth Edition).. New York: Routledge., 2018. ISBN 978-1-138-73838-6.
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Kumar, A. Business process management (First Edition).. New York: Routledge., 2018. ISBN 978-1-138-18181-6.
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Slack, N., & Brandon-Jones, A. Operations and process management principles and practice for strategic impact (Fifth edition).. United Kingdom: Pearson Education Limited., 2018. ISBN 978-1-292-17613-0.
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Weske, M. Business process management: Concepts, languages, architectures.. Berlin, 2019.
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