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Lecturer(s)
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Rolínek Ladislav, doc. Ing. Ph.D.
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Course content
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Lecture topics: 1. The essence of business process management 2. Concepts of Managerial Thinking. 3. Strategy and process management. Phases of process management. 4. Value management. Value for customer. 5. Methods of mapping and process control. 6. Mapping in ARIS, ATTIS. 7. Implementation of business process management. 8. Monitoring, performance measurement and process optimization. 9. Leadership 10. Competence, HR in process management. 11. Simulation methods in business process management. 12. Information systems and business process management. 13. Business process management in company practice. Current topic. 14. Process management in an organization. Expert lectures. Seminars: 1. Introduction - verbal description of selected processes, reason for selection, where you expect a problem, brief description of the company or institution where the processes are implemented 2. Process map - functional model linked to organization, description of organizational structure, definition of competencies 4. Process recording using path diagram using Camunda modeler, process performance indicator (KPI) 5. Process analysis of selected processes, simulation in Bizzagi modeler, proposal of change of selected processes
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Learning activities and teaching methods
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Monologic (reading, lecture, briefing), Dialogic (discussion, interview, brainstorming)
- Class attendance
- 32 hours per semester
- Preparation for classes
- 15 hours per semester
- Preparation for credit
- 28 hours per semester
- Semestral paper
- 42 hours per semester
- Preparation for exam
- 28 hours per semester
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Learning outcomes
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The aim of the course is to acquire basic approaches and methods of process management with an emphasis on systemic thinking, negotiation and creative leadership of co-workers. The course deepens and extends the theoretical knowledge and experience in the field of new business management approaches such as business process management, business modelling, value management, competence modelling, quality management, etc. The course also includes practical application of business process management methods.
Students understand the principles of process management and its application in companies.
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Prerequisites
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The course of Management is a prerequisite for the course of Process management.
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Assessment methods and criteria
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Oral examination, Seminar work
Credit: The condition for granting credit is submission and approval of a seminar work, attendance (max. 2 absences) and successfully passed credit text (min. 70%). Credits will be awarded not earlier than 14 days before the end of the semester in accordance with the measure of Dean No. 124/2017 Article 15. Exam: The exam is written and oral. It evaluates the correctness of responses to the drawn topic. Topics are available in Moodle. The examinations will be written 3 weeks before the beginning of the examination period in accordance with the measure of Dean No. 124/2017 Article 15.
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Recommended literature
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Dumas, M., La Rosa, M., Mendling, J., & Reijers, H. A. Fundamentals of business process management.. Berlin, 2018.
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Fišer, R. Procesní řízení pro manažery: Jak zařídit, aby lidé věděli, chtěli, uměli i mohli.. Praha, 2014.
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Jeston, J. Business process management: Practical guidelines to successful implementations (Fourth Edition).. New York: Routledge., 2018. ISBN 978-1-138-73838-6.
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Jurová, M. Výrobní a logistické procesy v podnikání.. Praha: Grada, 2016. ISBN 978-80-247-5717-9.
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Nenadál, J. Management kvality pro 21. Století.. Management Press. Praha, 2018.
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Osterwalder, A., & Pigenur, Y. Tvorba business modelů: příručka pro vizionáře, inovátory a všechny, co se nebojí výzev. Brno: BizBooks, 2015.
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Slack, N., & Brandon-Jones, A. Operations and process management principles and practice for strategic impact (Fifth edition).. United Kingdom: Pearson Education Limited., 2018. ISBN 978-1-292-17613-0.
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Tuček, D., Hrabal, M., & Trčka, L. Procesní řízení v praxi podniků a vysokých škol.. Praha, 2015.
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Weske, M. Business process management: Concepts, languages, architectures.. Berlin, 2019.
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