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Lecturer(s)
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Stasková Věra, PhDr. Ph.D.
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Prokopiusová Dagmar, Mgr.
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Pospíšilová Vladimíra, Mgr.
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Course content
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Lectures: 1.- 2. Communication as nursing skill (process and technique) structure, types, transaction analysis, verbal, nonverbal communication, paralinguistic, 3. - 4. Communication the phases of nursing process (interview, conversation) therapeutical communication skills (counseling, group work) dignity, identity, respect, tolerance in communication, compassion and empathy 5. - 6. Self awareness - emotions and communication, aggressive communication (documentation, management, electronical communication, presentation), communication patterns, difficult communication styles 7. - 8. Nursing communication with clients in crises situations, dying clients and their bereaved 9. - 10. Alternative concepts and models of care connected with communications kills and meeting patients need of safety. Basal stimulation, Snoozeling, Validation, kinestetics, E. Böhm Psychobiography model of care Seminar: 1.- 2. Acquaintance with the group, eye and touch contact, first impression, realize the elements of social communication, oral introduction, training of reflection and self-reflection 3.- 4Difference in perceiving verbal and non-verbal impression, etiquette theory 5.- 8. Training of nonverbal technique (proxemics, mimic, eye contact, position, gesticulation, post urology, kinetic, touch, basic elements of basal stimulation) 9.-12. Training of verbal techniques (speech , paralinguistic) 13.-14. Motivation for communication, active and passive listening 15.-16. Assertive communication 17.-18. Aggression in nursing, communication with aggressive patient 19.-20. Empathy, therapeutic interview
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Learning activities and teaching methods
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Monologic (reading, lecture, briefing), Dialogic (discussion, interview, brainstorming), Work with text (with textbook, with book), Monitoring, Demonstration, Activating (simulations, games, drama), E-learning, Individual preparation for exam
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Learning outcomes
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To teach the students the principals and skills of adequate communication not only with clients/patients but also with coworkers.The student is prepared in order to master the theory of communication, to understand the significance of self-reflexion and to be able to use efficient communication skills at providing nursing process even in multidisciplinary team
Student uses the communication theory in practice " uses selfreflection outcomes " declares effective communication principals " expresses and shows nonverbal communication skills " expresses elements of assertive behavior " applies nondirective conversation skills " analyses verbal and nonverbal behavior of patients " distinguishes the specific communication with children and young -youth " distinguishes the specific communication with handicapped , mentally ill, dying and bereaved persons
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Prerequisites
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unspecified
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Assessment methods and criteria
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Student performance assessment, Test
Knowledge test on Moodle, individual interview, demonstration of model situations with reflection, analysis of communication situations from literature out of own selection
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Recommended literature
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Janáčková, Laura; Weiss, Petr. Komunikace ve zdravotnické péči. Vydání první. Praha : Portál, 2008. ISBN 978-80-7367-477-9.
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Kelnarová, Jarmila. Tanatologie v ošetřovatelství. Vyd. 1. Brno : Littera, 2007. ISBN 978-80-85763-36-2.
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Motschnig, Renate; Nykl, Ladislav. Komunikace zaměřená na člověka : rozumět sobě i druhým. Vyd. 1. Praha : Grada, 2011. ISBN 978-80-247-3612-9.
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Plevová, Ilona; Slowik, Regina. Komunikace s dětským pacientem. 1. vyd. Praha : Grada, 2010. ISBN 978-80-247-2968-8.
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Pokorná, Andrea. Komunikace se seniory. 1. vyd. Praha : Grada Publishing, 2010. ISBN 978-80-247-3271-8.
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Slowík, Josef. Komunikace s lidmi s postižením. Vyd. 1. Praha : Portál, 2010. ISBN 978-80-7367-691-9.
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Šiffelová, Daniela. Rogersovská psychoterapie pro 21. století : vybraná témata z historie a současnosti. Vyd. 1. Praha : Grada, 2010. ISBN 978-80-247-2938-1.
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Špatenková, Naděžda; Králová, Jaroslava. Základní otázky komunikace : komunikace (nejen) pro sestry. Praha : Galén, 2009. ISBN 978-80-7262-599-4.
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Špatenková, Naděžda. Poradenství pro pozůstalé. Vyd. 1. Praha : Grada, 2008. ISBN 978-80-247-1740-1.
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Špirudová, L. Doprovázení v ošetřovatelství. I, Pomáhající profese, doprovázení a systém podpor pro pacienty .. Praha, 2015. ISBN 978-80-247-5710-0.
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Špirudová, L. Doprovázení v ošetřovatelství. II, Doprovázení sester sestrami, mentorování, adaptační proces, supervize. Praha, 2015. ISBN 978-80-247-5711-7.
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The, Anne-Mei; Ogrocký, Jiří. Paliativní péče a komunikace. 1. vyd. Brno : Společnost pro odbornou literaturu, 2007. ISBN 978-80-87029-24-4.
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Venglářová, Martina; Mahrová, Gabriela. Komunikace pro zdravotní sestry. Praha : Grada Publishing, 2006. ISBN 80-247-1262-8.
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Zacharová, Eva; Hermanová, Miroslava,; Šrámková, Jaroslava. Zdravotnická psychologie : teorie a praktická cvičení. Vydání 1. Praha : Grada Publishing, 2007. ISBN 978-80-247-2068-5.
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